Terms & Conditions

The boring stuff

The services that It’s All Good ( which shall be referred to as “we”, “our” “It’s All Good” and “us” ) are subject to the terms and conditions set forth herein within our Terms and Conditions, which govern access and use to our website ( www.itsallgood.online, ) including our mobile website, our services in which we provide, and the content in which we create.  The website and services in which we provide shall be referred to as “services.”  Any of our customers, clients, agencies of clients, or client representatives shall be referred to as “you,” “yourselves” and “the client.”

Intellectual Property Rights ( IP ) simply refers to a collection of rights including copyright, patents and trademarks.

By using our website you signify your agreement with the following Terms and Conditions.  If you do not accept our terms and conditions, now or in the future, please immediately stop your use of service immediately.  If you choose not to, your use of service is unauthorised.  

Whether intended to or not, when you agree to start a project with It’s All Good, you enter into a contract.  Contracts do not need to be written, nor do they need to be signed, merely an agreement of work undertaken by It’s All Good in return for monetary value by yourselves brings into existence a contract.

If after starting work on a project you decide to cancel before the work in question has been signed off and full payment has been made, you will be billed accordingly for the time that has been spent on the project up until that point.

For all design projects, the client is given three separate free of charge amendments to the design.  After three amendments have been added to the design in question, any additional changes or amendments will be charged at an hourly rate.  You do not have to use all three of your allocated amendments.  Once the design has been signed off by yourselves, your allocated time in which you would like to amend the document is ended.  Any further amendments needed after this time period shall be charged at an hourly rate.

Before sending any print ready artwork, we will send through a low-resolution proof for the client to read through and check.  It is during this time that all spelling, positioning of any graphical elements including logos and titles are to be thoroughly checked through.  Once the proof has been signed off by yourselves any issues that arise with the content of your project are solely the responsibility of the client.  Once printed if any changes are to be made to the document including mis-spellings or inaccuracies in any of the text within the document, any changes will be charged at an hourly rate. 

Upon completion of a project we may grant the client ownership and IP, however if no agreement has been made between It’s All Good and the client, IP rights, copyright and ownership rights remain the property of It’s All Good.  You may use the outcome of the project as promotional use once your invoice has been paid for in full and signed off, however under no circumstances can you change, amend, or modify any of the documents sent in any way.

If your project includes any confidential information, you must inform us as soon as possible before work is undertaken on your project.  If you fail to do so and any of said confidential information is seen by the public eye due to promotional use of the completed artwork we cannot be held responsible.  If however, you make us aware of any confidential information before we start work we will make it our aim to make sure that the information shared is kept confidential.  We understand that client confidentially can at times be key, and we respect that in any way that we can.

If your project includes any text, imagery or any other media that has been sent to us by yourselves to be used within your project, we assume that it is all copyright free and you have the right to distribute and replicate said content.  If you are unsure whether you have the right to distribute or indeed use any of the said content within your project, you should check prior to sending it to It’s All Good.  We cannot be held responsible for any copyright infringement incurred with the use of any material sent to us via the client.

It’s All Good retains the right to publicise any work undertaken for a client unless otherwise agreed to prior starting work on a project.